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All of us have been customers at some time and we pride ourselves on a high level of customer support. Please do not free embarrassed to ask questions about any particular product you may be interested in.
Hopefully we will know the answer and can advise you accordingly. If not, I do hope we can point you in the direction of someone who does.
After all it in our interest to ensure you have the correct item to suit your needs
We understand your concerns about security issues and the internet. We have them too!
You can rest assured that all your data is safe and secure. The card transaction is now carried out as per new legislation (PCI Security Standards - Dec 2012) via secure gateway World-Pay or PayPal and we never have a record of your card details on file. All on-line transactions are carried out via their system independent of us. This is a legal requirement for all websites UK since December 2012.
We are also PCI Compliant which is a legal requirement for all UK websites since 31st December 2012.
The information we seek in order to process your purchase needs to be completed in full. This information is used for billing purposes, credit/debit card security and to fulfill your order.
In case of difficulty in processing an order for whatever reason (stock, delivery errors, etc) this information will be used to contact you, so please help us to have a swift and easy way to do this.
We are fully committed to providing full security both through our on-line and telephone mail order service. We ensure your details are safe for all transactions when dealing with us.
Your details which you provide, which allows us to identify you, are held and processed lawfully and in accordance with the Data Protection Act 1998.
** Your details will not be passed to a third party under any circumstances **