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We are a small family run company with several generations of practical experience in the great outdoors going back over 30 years.

Our aim is to offer you a selection of quality, well researched, value for money products combined with a first class service to help you lighten the load and get even more from your outdoor experience.

After all ........ minimum weight - maximum fun

What Customers Say

 Just a few comments from the recent months ... 


Without a doubt the best online retailer I have ever used. Your customer service is second to none. Nick B

Hi, I felt compelled to contact yourselves to let you know that your customer service and after sales were the best I've ever encountered. Your company is a breath of fresh air in this country. Thanks again. David

Hi Rose, the tinder card arrived safely in 7 days, fantastic. Thats quicker than some of the stuff I've order from within Australia, well done and thank you. Don't be surprised if you hear from me again. Cheers, Rod

Hi Rose. Today I got my package with shiny new toys. Everything is fine, thank you for quick shipping, friendly service (and for the goodies too...). Best regard Juergen

Dear Rose and Bob, Once again an outstanding service with a personal touch, Thanks and enjoy your Autumn and winter walks.. Billy Mac

A Great Big Thank You ... Received my pocket stove for you folks today, I am very pleased with it also your OUTSTANDING service (3 emails following every step of my order) and not to mention the note from Rose saying thanks and enjoy the stove ... even the pack of sweets that came with my order .... Brilliant work, I will be telling all my friends. Regards Brian

Just wanted to say thank you for such a great product and fantastic customer service. I received a parcel yesterday containing my pocket stove and trangia burner with a little something extra which I thought was a really nice touch. I've posted a video response on YouTube if your interested. "the pocket stove review 2012" by newforestboys. Thanks again. Rick

Love the products and the videos are very informative. Keep up the good work. Andrew

Just wanted to say everything has arrived fine. Thanks for the call to check. Very impressed by the service. Cheers Tim

Hi Bob and Rose, I received your messages about delays and cancellations from my orders. Thanks for keeping me informed. Great customer service as ever. Have a great year. Best regards Roland

Hi again. Just wanted to let you know that my Honey Stove arrived this morning. Many thanks for such swift service! Regards, Al

Just wanted to say thank you for the excellent service you provided when I ordered the Drink Safe water straw! I ordered it on the afternoon of the 16th November and it arrived the next morning! The packet of jelly babies and the courtesy call to check the good have arrived was also appreciated! I've passed your details onto other members of my family who enjoy the outdoors! Thanks again! Erin

Hi. Just a short note to say thanks for dispatching my honey stove so quickly. I have not had chance to use it in anger yet but I can say I am quite thrilled with it. It is beautifully made and very tactile (us blokes love that sort of stuff you know). In the interests of recycling I thought I might try using the wadding material from the inside of the 'Jiffy' bag that the stove was sent in as it looks like it might make excellent tinder for the stove. This might be a tip worth passing onto others. I have yet to try my tatonka spirit burner in the stove yet (Rose might remember me asking if it would fit last week) I really hope it does fit. Thanks once again for an excellent personal service. Please feel free to use my comments to endorse your services. Have a wonderful christmas and a prosperous new year. Regards John

I think you have an excellent niche market and enjoy trawling through it. Also it has provided me with exacly what I need as I can no longer sustain loads as heavy to carry as I used to be able to. Philip

Dear Rose and Crew, A big thank you for your amazing service. Ordering was easy, Delivery was fast and the follow up call was way beyond the normal service received anywhere else. On top on that the White Box Stove is excellent. I can't recommend backpackinglight.co.uk highly enough, Thank You. Darren

Just wanted to send the ol' pat on the back your way with the personalised service running slicker than grass through a goose. (And the sweet surprise in the envelope was a nice touch!). Ordering from you again in the near future is an absolute no-brainer. Looking forward to it. Leon

I have always had problems getting walking trousers to fit as I have short legs and most walking trousers don’t have a leg length option. I contacted these guys a while ago asking for advice and they had the answer there and then! They ordered the Terra Pants in a short leg version for me and I collected them 2 days later. Not only are thee trousers the best walking trousers I have ever owned but the price from Backpackinglight was better than I could get anywhere else. The after sales service was outstanding too. Thanks guys and keep up the great work! Steve

Hi Bob and Rose, Just wanted to write you and tell you how delighted I was that I received my Gregory backpack (at absolute bargain price) the day after I ordered with a personal note from Rose, your latest podcast and even a bag of skittles! I have to say the quality of your service is absolutely top rate and the fact you make the effort to add a personal touch to every order is a credit to you. I was introduced to your site by a friend and I certainly will be shopping with you again. Keep up the good work. Niall

Recently bought the Primus Trek Kettle from yourselves after hearing about your site on a backpacking forum/blog (can't remember which sadly). I just wanted to say that I experienced the best customer service from an online store that I've had in a long time. The follow up phone call to make sure I was happy with everything was a nice touch. Thank you. Jon

I ordered the Honey stove and Trangia meths burner from your site on Monday and received it the next day! Excellent service and products. Very impressed with the honey stove in particular, so versatile and almost no pack space! A very clever design. Brian

Hi to all at Backpackinglight, I have received my order to Northern Ireland in less than 24 hours.The communication from you by e mail was super and by phone, you were really friendly and most helpful. Just want to say a big "Thankyou" for such a fast and friendly service.Will recommend you to all my friends. Nigel

The website is very informative and usefull from people who are passing on their experiences.I recently purchased from your site and was very impressed with the service, speedy delivery and even a back up phone call to ensure the goods had arrived. Thank you. Roy

Hi, I missed both of your courtesy calls, so I just wanted to say thank you for the great service I have recieved. All my items came next day as promised and the quality is outstanding. All the best to you all, and keep up the good work. Andy

Hi Bob & Rose, wouldn't normally bother contacting a supplier, but, you go above and beyond in my opinion - one of the best online shopping experiences ever; you have truly kept up the declining tradition of the personal touch (which old fogies, suchas myself, still remember!!). I can't fault your attention to detail; e.g. demonstration videos, confirmation phone call - most unexpected and appreciated. Backpackinglight.com is a definite bookmarked site on my favourites and I will absolutely be ordering from you again. Best regards, Mark. P.S. Sorry, forgot to mention, the equipment was superb too!!!

Just want to say a big thank you for the excellent service you provided. The site had everything I needed and the delivery was extremely quick. Inside the box I was pleasantly surprised to find a disc of podcasts, some sweets and a little note about the stove I had purchased. This is excellent customer service. Thank you very much and I look forward to enjoying my purchases on my next trip. Richard

Just a quick note to say thanks! Customer Service is excellent, service is excellent, products are excellent. Hoping you have continued success. Much Love! Steven

Arrived like a rocket and I LOVE my new kit - thanks Bob and Rosie! Oh, and thanks for my jelly babies too... they were gone in flash! I'll let you know how I get on with the fire steel. Yet to have a go! ;o] Zoe

Just recieved my Honey Stove...what a great bit of kit...just about to cook my tea on it in the back garden...I also have to say fantasic service...just placed another order...great job! Mark

Simply the best! I have ordered a lot of different outdoor kit recently from all over the web and I have to say you come out on top. Nice videos, prompt service and extras in the box! Great stuff. I saw your titanium solo pans recommended by someone on Bushcraft UK website and followed their link. So impressed with these and your service here I am ordering more stuff! thanks Amanda xx

Thank you for supplying my goods so quickly. Every single item out of my numerous orders has arrived in super quick time and in good nick! All the very best, Nick

Brilliant site. Great products at a fair price and clear, easy to understand information. Well Done. Chris

This is my second Honey Stove (with expansion kit) that I have bought from you. The second one is for my son. It is awesome-works great, in any condition of rain or dry. The fact that your fuel can be the size of a pencil (or finger) takes the guesswork out of collecting firewood for meals. Thanks! David

Hi Rose. Burner arrived this morning. Thanks for a super service. The DVD is great as is the sweeties.... Many thanks David PS: I did watch my eyebrows!!!

Just received the honey stove and spirit burner. Thanks. Nice of you to add the candy and dvd. Matt Nova Scotia Canada

Hi Rose, Many thanks for the prompt delivery of my order this morning. The handwritten 'thanks' and the 'Skittles' were a nice touch. Really pleased with all the stuff. Most of the gear is to replace or complement 'light' stuff which I already have, particularly the duffle and day packs. The telescope will be very handy for picking out the vague Cretan paths which are frequently not easy to follow. The survival bag will replace the plastic one I got free with 'Trail' magazine about 15 years ago. Also handy if caught out at night. Always nice to buy stuff from people who actually walk. I'll be back when I get some more cash. All the best and thanks again, Allan
  
  
  
  

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